Grandstream GS-GXP2170 VoIP Phone & Device

The GXP2170 is an enterprise IP phone geared towards high volume users. The GXP2170’s most unique features are the 12 multipurpose keys that function as any feature the phone offers. This feature list includes BLF, speed dial, voicemail, and others covered in the review. There are 48 different features that can be programmed to these function keys in all. We’ll talk about them more in the Features section.

The GXP2170 has 5 programmable XML soft keys underneath the screen. The phone offers 6 different SIP accounts, 12 simultaneous calls, and 4 GXP2200 EXT modules. It also comes with Bluetooth, POE, Gigabit Ethernet, a 4.3-inch color screen, daisy chaining, and IPV6 support.


The GXP2170 unique features revolve around these programmable keys. This makes the phone perfect for high volume users. It also has up to 12 physical line appearances, with 48 virtual keys, that sit atop 6 different SIP accounts, allowing up to 12 simultaneous calls.

The GXP2170’s ability to straddle 6 SIP accounts gives users superb flexibility. This benefits managers or employees who need to receive calls on several different lines throughout the day. Along with the multitude of virtual keys and surpasses most mid-level phones in terms of functional firepower.

Users select available features from a drop-down menu in the phone’s online admin portal. These features include Busy Lamp Field (BLF), presence watcher, speed dial, voicemail, call transfer, and call recording, among others.

The multipurpose keys are design for a bevy of functions, but you can also repurpose SIP line keys for these functions, too. In my testing, I found the navigation between the pages of multipurpose keys to be quick, and the usability to be good. If you have some specific transfer scenarios or need to enter DTMF digits, the GXP2170 is a great desk phone option.

  • 12 lines, 6 SIP accounts, 5 soft keys and 5-way voice conferencing
  • 48 on-screen digitally customizable BLF/speed-dial keys
  • 4.3 inch (480×272) color-screen LCD
  • Dual Gigabit ports integrated PoE
  • Integrated Bluetooth
  • Supports up to four GXP2200EXT Modules for BLF/speed-dial access to up to 160 contacts

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